Most Significant Change
MSC is a form of participatory monitoring and evaluation. It is participatory because many project stakeholders are involved both in deciding the sorts of changes to be recorded and in analysing the data collected. It is a form of monitoring because it occurs throughout the program cycle and provides information to help people manage the program. It contributes to evaluation because it provides data on impact and outcomes that can be used to help assess the performance of the program as a whole.
Essentially, the process involves the collection of significant change (SC) stories emanating from the field level and the systematic selection of the most significant of these stories by panels of designated stakeholders or staff. The designated staff and stakeholders are initially involved by ‘searching’ for project impact. Once changes have been captured, selected groups of people sit down together, read the stories aloud and have regular and often in-depth discussions about the value of these reported changes, and which they think is most significant of all. In large programs there may multiple levels at which SC stories are pooled and then elected. When the technique is implemented successfully, whole teams of people begin to focus their attention on program impact.
MSC is most useful:
- Where it is not possible to predict in any detail or with any certainty what the outcome will be
- Where outcomes will vary widely across beneficiaries
- Where there may not yet be agreements between stakeholders on what outcomes are the most important
- Where interventions are expected to be highly participatory, including any forms of monitoring and evaluation of the results
For a comprehensive guide on MSC techniques, please see the attached PDF.
Additional information and resources can also be found on the blog of Dr Rick Davies, a collaborator of the NELP team, here:
https://mande.co.uk/special-issues/most-significant-change-msc/